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Elderly easyJet passenger 'left in wheelchair for hours after being dumped at airport gate'EasyJet has launched an investigation after an elderly passenger was apparently abandoned in a wheelchair at Edinburgh Airport. The incident reportedly took place on Sunday night when the frail woman was catching a flight. A fellow passenger wrote on Facebook that she was left alone at the wrong departure gate for several hours before anyone stepped in. An easyJet spokeswoman said it is urgently taking the issue up with Edinburgh Airport and their special assistance provider Omni-serv. EasyJet has now launched an urgent investigation into the matter (Image: PA) Fellow passenger Trish Mullen came to the womans aid and sat with her for several hours, and claimed staff were rude when she attempted to get help. Read MoreRelated ArticlesFamily forced off easyJet plane when heartless passengers refused to move seats win compensation fight Taking to social media Trish posted a heartbreaking image of the woman looking helpless after staff left her at the departure gate three hours before her flight was due to leave. In a post on her Facebook page, Trish said: Absolute shame on you EasyJet. A vulnerable woman confined to a wheelchair dumped by your staff at Gate 1A in Edinburgh at 6.45pm tonight for a flight departing at 9.55pm! Not a soul

anywhere in this area until I arrived at the gate at 9pm. Trish took to social media following the incident (Image: Facebook) I asked her if she was okay when she said to me thank goodness someone else is here and she was visibly upset. When staff arrived I asked why this had happened and the young man was extremely rude and responded that our flight wasnt going from this gate anyhow as it was changing! He chose to ignore the point I was making. I wheeled her to the new ga

te and sat her right next to check in. I was further disappointed when staff there too blatantly ignored her holding up her passport. I asked if she could board and they said no because someone had to come for her. She was jostled as the crowds surrounded her on boarding. Out of nowhere then came five other wheelchair bound pas

sengers, all with families and each had a member of staff pushing them. Read MoreRelated ArticlesRevealed: Worst British airports for complaints about lost and damaged luggage I again asked what was happening here as these other passengers hadnt been left for hours and I was completely blanked by the two check in staff. Outrageous and you should be so so ashamed. Trish also had to break up a Kit Kat bar for the woman which she was unable to eat, having been left with a snack and a cup of tea. A spokeswoman for Easyjet confirmed the incident is being investigated (Image: PA) Her post quickly drew outrage from dozens of people, who branded the incident disgraceful, reports the Daily Record. Kelvin Mackay said: Well done for sitting with her and looking after her! We all hope that if it was our sister, or mum

that someone decent like yourself would be there! Its a shame that the horrendous, heartless staff at Easyjet didnt have the common decency. A spokeswoman for Easyjet confirmed the incident is being investigated. She said: “EasyJet is very concerned to see this picture and is urgently taking this up with Edinburgh Airport and their special assistance provider Omni-serv. This is clearly not the customer service and care we expect to be provided to our passengers. As such we have immediately launched

an investigation with Omni-serv to e

stablish what happened and ensure it cannot happen again.” A representative from OmniServ said:

“We are grateful that this has been brought to our attention. We are taking this matter seriously and investigating to find out exactly what happened here.

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